v01 / 02-01-2020
Your privacy is very important to LUCED.net. We therefore comply with the Privacy Act (AVG). This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the website www.luced.net with information that we learn about you. If you have any questions or would like to know what exactly we hold about you, please contact us.
When you place an order with us, we use your personal data to be able to properly handle this order. We may then provide your personal data to our supplier to process your order. For this we use your name and address details, IP address, e-mail address, and URL address. We need this because of the contract we conclude with you. We keep this information until your order is completed and seven years thereafter (that is the legal obligation to retain).
Sign up for a subscription or service
You can take out a paid subscription via our websites luced.net, luced.it and/or luced.fr (hosting, domain registration or a graphically related service). We use your personal data to process the payment. For this we use your billing address, telephone number, payment details, e-mail address, sometimes date of birth, name, address, gender and IP address. We need this because of the contract we conclude with you. We keep this information until you cancel the subscription and seven years thereafter (that is the legal retention obligation).
Contact form and newsletter
With the contact form you can ask us questions or make requests. For this we use your, e-mail address, IP address, telephone number, name and address and gender. We do this based on your permission. We keep this information until we are sure that you are satisfied with our response. You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address is automatically added to the list of subscribers. This information is saved until you cancel the subscription.
We do not give your personal data to other companies or organizations, unless this is necessary if the law states that this is necessary. An example is that if we suspect fraud, we can report it to the police.
Providing to other companies or institutions
We do not give your personal data to other companies or institutions, only when we are legally obliged to do so (for example, if the police so require in the event of a suspicion of a crime). We work together with certain companies such as hosting companies, data centers and administration offices. These partners can therefore receive your personal data. This is necessary to be able to deliver what you have purchased (domain name, hosting package or personal plugins). We have strict agreements with them and they must comply with the European privacy law. We always ask for your permission before they receive your information. This is arranged via a processing statement. We also have a processing statement from these companies.
Cookies are small files in which we can store information so that you do not always have to enter it. We can also see the number of visitors with it. We do not see the visitor's name, URL or other matters. This is only for analyzing the amount of visitors. When you visit our website for the first time, we display a message explaining cookies. If you subsequently agree and continue to use, we assume that you have no objection to the cookies. You can disable the placement of cookies through your browser, but some parts of our website or our hosting company will function less well.
We use Google Analytics to keep track of how visitors use our website. We have entered into a processing agreement with Google. It contains strict agreements about what they can keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.
Security of personal data is very important to us. To protect your privacy, we take the following measures:
• The data is stored after receipt in a separate, protected system (LUCED.net's administrative program)
• We take physical measures such as locks and safes to protect the systems in which personal data are stored
• We use encrypted and secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when your personal data is entered
• We keep logs of all requests for personal data
• We make a daily backup of the websites hosted by LUCED.net (7 days a week) of which the Saturday backup is saved once a week for up to 3 months
Data protection officer
We have appointed a so-called data protection officer. This person is responsible for the privacy within our organization. Our data protection officer can be reached via the general email.
Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
View and change your data
If you have any questions or would like to know what personal information we hold about you, you can always contact us. See the contact details below.
You have the following rights:
- receive an explanation of what personal data we have and what we do with it
- access to the precise personal data that we have
- having errors corrected
- the removal of outdated personal data
- withdrawal of permission
- object to a specific use
Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person. We only process data and requests that are offered to us by e-mail.
To file a complaint
If you believe that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Dutch Data Protection Authority.
LUCED.net has taken great care in compiling and developing this website and the information contained therein. The information distributed via this website is for informational purposes only. LUCED.net does not accept any liability for damage, of any nature whatsoever, that is the direct or indirect consequence of actions or decisions based on information as obtained on or via this website. LUCED.net does not guarantee that the information to be found on the website is at all times complete, correct, complete or current and / or that its use will lead to or is suitable for the purpose desired by the visitor. The information on this site can be changed at any time desired by LUCED.net.
If links have been made on this website that lead to third-party websites, then these are websites for which LUCED.net is in no way responsible. LUCED.net does not accept any liability for the correctness of links or for the information provided by following links. The placement of a link to a third-party website does not imply that LUCED.net endorses the information to be obtained there, but is only intended to assist the user of this website and to offer an opportunity to obtain further information.
DISCLAIMER - Changes
LUCED.net reserves the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.
You have the right to inspect your data and change this data. You can address requests for access to and changes to your personal data or complaints about privacy to:
Xolo Go OÜ
Address: Lõõtsa tn 8a, 11415 Tallinn, Estonia
Registry code: 14717109
VAT number: EE102156920
* This privacy statement does not apply to internet sites of third parties that are connected to this internet site through links.